Representatives

This poem is inspired by the phone conversations made by telemarketing representatives whose peak calling hours were in the early evening, when people are having dinner and perhaps unwinding with a glass of wine after a long day’s work. Written and published in 2001, this poem captures some of the frustration and unexpected human connections that occurred in these contexts before the National Do Not Call Registry was implemented in the U.S. in 2004, effectively ending that kind of telemarketing strategy. Clicking on each pictorial icon triggers a sequence of animated, scheduled text, with accompanying images and music, told from the perspective of each of the two women who seem to find unexpected pleasure in their weekly phone conversations. At least during this time in the history of telemarketing, the phone technology allowed for human interactions, sometimes cordial, sometimes providing opportunities for cathartic venting of pent up frustrations, and occasionally, very rarely, genuine connections and empathy. (Source: Leonardo Flores, I ♥ E-Poetry)